Protecting Your Data is Our Top Priority

1. General

• These Terms & Conditions apply to all visitors, customers, and users of the Nivori website.
• By using our website, you accept these terms along with our Privacy Policy, Shipping Policy, and Return/Refund Policy.

2. Products & Pricing

• All products listed on Nivori are subject to availability.
• We reserve the right to update product information, pricing, or discontinue items at any time without prior notice.
• Prices shown are inclusive/exclusive of taxes as mentioned on the product page.

3. Orders & Payments

• When placing an order, you agree that all information provided (name, address, contact details, etc.) is accurate and complete.
• Orders are confirmed only after successful payment.
• We accept major online payment methods through our secure payment gateway.
•  

• Nivori reserves the right to cancel orders in case of payment failure, incorrect details, or suspicious activity.

4. Shipping & Delivery

• Orders are typically dispatched within 1–2 working days.
• Delivery usually takes 3–7 days, depending on your pin code.
• You may check the estimated delivery date by entering your pin code in the given box on the product page.
• Delays due to courier partners, holidays, natural events, or incorrect addresses are not the responsibility of Nivori.

5. Returns, Exchanges & Refunds

• Due to hygiene and safety reasons, hair accessories are not eligible for returns or exchanges, unless the product delivered is damaged or incorrect.
• In case of a damaged/defective item, you must contact us within 24–48 hours of delivery with clear photos/videos of the product.
• Refunds (if applicable) will be processed only after verification and approval by our team.

6. Intellectual Property

• All content on this website—including logo, designs, product images, text, graphics, and branding—is the exclusive property of Nivori.
• You may not copy, use, or reproduce any of our content without written permission.

7. Use of Website

• You agree not to misuse the website, attempt to hack, interfere with operations, or engage in any illegal activity.
• We may restrict or terminate your access if suspicious or harmful activity is detected.

8. Accuracy of Information

• While we aim to maintain accurate product descriptions and images, variations in colour or texture may occur due to lighting or screen settings.
• Such differences do not qualify as defects.

9. Third-Party Links

• Our website may contain links to third-party sites.
• We are not responsible for the content, privacy practices, or policies of external websites.

10. Limitation of Liability

• Nivori shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• All purchases are made at your own discretion.

11. Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any disputes will be resolved under the jurisdiction of courts located in Delhi, India.

12. Contact Us

For any questions or concerns regarding these Terms & Conditions, you may reach out to us at:
Email: contact@nivori.in